Credit bureaus are leaving more mistakes on frustrated consumers’ reports under Trump’s CFPB | CNN Business

This story was originally published by ProPublica, a nonprofit newsroom that investigates abuses of power. Sign up to receive their biggest stories as soon as they’re published. Rebecca Sheppard specializes in untangling other people’s financial messes. But for nearly a year, the Colorado accountant has been unable to fix a glaring error on her own credit report. Her credit score plunged roughly 85 points because of a $240,000 student loan debt she does not owe. She repeatedly asked the nation’s big three credit reporting companies to correct the mistake, submitting documentation showing the debt belonged to her ex-husband. Even the loan’s account manager confirmed she wasn’t responsible. Still, the credit bureaus refused to remove it, jeopardizing her plans to move with her disabled father into a more accessible home. “There’s no way in the world I could qualify for the purchase,” she said. Sheppard should have been able to count on the federal government to pressure the credit bureaus to take her dispute seriously. For years, the Consumer Financial Protection Bureau wielded the threat of fines and lawsuits to make companies fix errors and engage with consumers. Un