I went undercover as a cleaner at a failing care home. Here's what I witnessed

The article describes an undercover investigation conducted by Catriona MacPhee, who worked as a cleaner at a failing care home in the Highlands for seven weeks. The investigation, part of a BBC Disclosure program, revealed concerning issues at the care home. MacPhee witnessed understaffing, lack of training, and poor living conditions for the residents. She reported instances of residents not receiving adequate care, including being left in soiled bedding for hours. The article highlights the challenges faced by the care home sector, including financial pressures and difficulties in recruiting and retaining staff. It suggests that the problems uncovered at this particular care home may be indicative of broader systemic issues within the industry. The undercover investigation aimed to shed light on the realities of care home operations and the experiences of both staff and residents. The findings raise important questions about the quality of care and the need for greater oversight and support for the care home sector.