'I missed a £100 council tax bill while in hospital – the debt ballooned to £6k'

The article highlights the case of a UK resident who missed a £100 council tax bill while in the hospital. The debt quickly ballooned to £6,000 due to additional fees and penalties. The government has acknowledged the issue of "aggressive collection practices" by local authorities and has vowed to take action to protect people. The article emphasizes the need for more understanding and flexibility from councils when individuals face unexpected financial difficulties. The story serves as an example of how a seemingly small debt can quickly spiral out of control, particularly for those dealing with health or other personal challenges. The article calls for a more empathetic and supportive approach from local authorities when managing council tax arrears. The article underscores the importance of clear communication, reasonable payment plans, and a greater consideration of individual circumstances to prevent vulnerable individuals from being overwhelmed by mounting debt.