Stripe apologizes for customer service agents claiming LGBTQ products were banned
Stripe, a payment processing company, has apologized for false claims made by its customer service agents that the company does not support the sale of LGBTQ+ content. The company has clarified that it has no such prohibitions and that the information provided by its support team was incorrect. The issue arose after angry customers contacted payment processors, including Stripe, on behalf of creators who had their adult content deindexed or removed from search queries by the platform itch.io. Stripe has acknowledged the mistake and reiterated its commitment to supporting the sale of LGBTQ+ content and goods. The incident highlights the importance of accurate and consistent information from customer service representatives, especially on sensitive topics such as the support for LGBTQ+ products and services.
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