Hospitality recruitment app Supp calls gig-workers contractors. Some users say it leads to casual work without entitlements

Exclusive: Workers’ rights experts raise ‘alarm bells’ over app requiring ABNs for jobs they say lack worker autonomy Follow our Australia news live blog for latest updates Get our breaking news email, free app or daily news podcast Concerns have been raised that workers using an increasingly popular Australian hospitality gig-work app may be missing out on entitlements such as superannuation by being hired as “independent contractors”, similar to delivery riders. Launched in Melbourne in 2017, Supp describes itself as a “jobs marketplace”, where hospitality businesses can advertise available shifts to potential workers at an hourly rate, and where workers can secure ad-hoc employment. It was created by Kate and Cameron Reid, the owners of Lune Croissanterie, who maintain a financial stake in the company but are no longer on its board. It has since expanded across Australia and the US, with the company claiming it was used by about 15,000 venues and 200,000 workers. Businesses pay workers through the app, with Supp adding a 12% surcharge as its service fee and sending workers payment advice and summaries at the end of the financial year. But Supp requires workers to have their own