Technology8/10/2025β€’The Guardian

TikTok to replace trust and safety team in Germany with AI and outsourced labor

TikTok to replace trust and safety team in Germany with AI and outsourced labor

TikTok plans to replace its trust and safety team in Germany with AI and outsourced labor, leading to the dismissal of 150 employees. The move is part of the company's global push to automate content moderation. TikTok workers in Berlin are striking in response to the mass layoffs, and the trade union representing them, ver.di, has been trying to negotiate with the company. However, TikTok has so far refused to come to the table, rejecting the union's demands for severance packages and an extended layoff notice period. The article highlights the tension between TikTok's cost-cutting measures and the concerns of its workers, as the company transitions towards a more automated approach to content moderation.

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