A Bug at Social Security Admin Has Been Rerouting Phone Calls to Random Offices

The Social Security Administration (SSA) has been dealing with a technical glitch that has been rerouting phone calls to random offices across the country. The issue was initially denied by the agency, but they have since acknowledged the problem and are working to resolve it. The bug has caused confusion and frustration for individuals trying to reach the SSA for assistance with their benefits or other inquiries. Instead of being connected to the appropriate local office, callers have been randomly routed to offices in different states, leading to delays and difficulties in resolving their issues. The SSA has stated that they are taking steps to fix the problem, including investigating the cause and implementing measures to prevent similar issues from occurring in the future. They have also urged individuals who have been affected by the bug to be patient and continue trying to reach the agency until the problem is fully resolved.