5 ways your doctor may be using AI chatbots — and why it matters | CNN

Millions of Americans are turning to AI chatbots for health answers. Doctors are, too. But the ways doctors are incorporating AI chatbots into their practice are surprising. Specialized medical AI chatbots have quickly become a go-to source for many doctors and trainees. The CEO of one of these medical chatbot companies recently claimed that more than 100 million Americans were treated by a doctor who used their platform last year. Popular chatbots like OpenAI’s ChatGPT don’t meet the bar for doctors, who say these platforms aren’t always accurate or up to date with the latest guidance. OpenAI’s usage policies state that users are not allowed to use its services for “tailored advice” without consulting a licensed health professional. “ChatGPT is like your crazy uncle,” said Dr. Ida Sim, a professor at the University of California, San Francisco, who studies how to use data and technology to improve health care. The edge, Sim says, is that medical chatbots are less prone to sycophancy and more likely to ground answers in peer-reviewed research and clinical guidelines. That’s why she says the uptake has been “tremendous.” Gen Z is outsourcing hard conversations