Technology10/7/2025Bloomberg

Salesforce Tells Clients It Won’t Pay Hackers for Extortion

Salesforce Tells Clients It Won’t Pay Hackers for Extortion

Salesforce, a leading cloud-based software company, has announced that it will not pay any ransom demands to hackers who claim to have stolen a significant amount of client data. The company made this decision in an email sent to its customers, according to a report by Bloomberg News. The email stated that Salesforce has taken steps to investigate the incident and has determined that the hackers' claims are credible. However, the company has made the firm decision not to engage with the extortionists or pay any ransom, as this could potentially encourage further attacks. Salesforce has assured its customers that it is taking the necessary measures to protect their data and is working closely with law enforcement to address the situation. The company has also emphasized its commitment to maintaining the security and privacy of its clients' information. This decision by Salesforce reflects a growing trend among organizations that are refusing to succumb to the demands of cybercriminals, as it is believed to be the best approach to discourage future attacks and protect the integrity of their systems and data.

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