Synology backtracks on its third-party drive ban after backlash - but there's a catch

Synology, a popular network-attached storage (NAS) device manufacturer, has reversed its decision to ban the use of third-party drives in its NAS devices. This move comes after facing significant backlash from its customer base. Initially, Synology had announced that it would only support the use of Synology-branded drives in its NAS devices, citing compatibility and stability concerns. However, this decision was met with widespread criticism from users who preferred the flexibility and cost-effectiveness of using third-party drives. In response to the backlash, Synology has now backtracked on its initial decision, allowing customers to use third-party drives again. However, there is a catch – Synology will only provide limited support for non-Synology drives, and the company may not guarantee the same level of compatibility and stability as with its own branded drives. This compromise aims to address the concerns of both Synology and its customers, providing more flexibility while maintaining Synology's commitment to product quality and reliability.