Violence in GP surgeries driven by waiting times and drug refusals, global study shows

The study, which covered 24 countries, found that violence and abuse against staff in GP surgeries is a widespread global issue. The research indicates that the main triggers for this aggression are long waiting times and the refusal to prescribe requested drugs. The study reveals that female and younger staff are most likely to face the worst forms of aggression from patients. The findings highlight the significant challenges that healthcare workers, particularly in primary care settings, face in dealing with patient-driven violence and abuse, which can have detrimental effects on their well-being and the quality of care provided. The study underscores the need for targeted interventions and support to address this problem and ensure the safety and well-being of healthcare professionals who are on the frontlines of patient care.
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