Technology7/17/2025Ars Technica

Dictionary.com “devastated” paid users by abruptly deleting saved words lists

Dictionary.com “devastated” paid users by abruptly deleting saved words lists

Dictionary.com, a popular online dictionary service, has recently faced backlash from its paid users. The website has abruptly deleted the saved word lists of its subscribers, leaving many users "devastated" by the unexpected change. Previously, Dictionary.com offered a paid subscription service that allowed users to create and save personalized word lists. However, the company has now made the website available only with advertisements, effectively eliminating the paid subscription option. The decision has angered many users who had invested time and effort in building their customized word lists, which they have now lost access to. Adding to the frustration, Dictionary.com is not offering any refunds to its former paid subscribers. The abrupt nature of this change and the lack of communication from the company have left users feeling betrayed and dissatisfied with the service. This incident has raised concerns about the reliability and accountability of online services that rely on user data and subscriptions.

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