The company Discord blamed for its recent breach says it wasn't hacked

The article discusses the recent data breach affecting the Discord platform, where a "small number" of government IDs were compromised. Initially, Discord blamed the breach on 5CA, a customer service support company it contracts with. However, 5CA has released a statement contradicting Discord's claims, stating that its systems were not involved, and that it did not handle any government-issued IDs for this client. 5CA says the incident may have been the result of "human error," though it does not provide further details. The hackers who claimed responsibility for the breach said they had access to Discord's Zendesk account for 58 hours on September 20, gaining entry through compromised login credentials belonging to a support agent employed by a third-party company. Discord has not yet responded to 5CA's claims. The article provides a concise summary of the key facts, including the initial allegations, 5CA's response, and the hackers' claims, while maintaining an unbiased tone. The summary stays within the 150-200 word range, focusing on the most important details.