Serval raises $47M to bring AI agents to IT service management
Serval, an IT service management company, has raised $47 million in funding to develop its AI-powered solutions. The company's approach involves using agentic AI models, which are designed to automate and streamline IT service management processes. Serval's unique approach aims to leverage the benefits of agentic AI while addressing the potential pitfalls often associated with such systems. By utilizing this technology, the company hopes to provide more efficient and effective IT service management services to its clients. The funding will allow Serval to further enhance its AI-driven solutions and expand its reach in the IT service management market. The company's goal is to provide its clients with a more automated and personalized IT service experience, ultimately improving their overall efficiency and productivity.
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