Pennsylvania sues Character.AI over chatbots pretending to be doctors.

An investigation by Pennsylvania found that some of Character.AI’s chatbots “claimed to be licensed professionals,” including one that “falsely stated it was licensed in Pennsylvania and provided an invalid license number.” The state alleges Character.AI violated Pennsylvania’s Medical Practice Act, which says people can’t present themselves as a medical professional without a license. Posts from this author will be added to your daily email digest and your homepage feed. Posts from this topic will be added to your daily email digest and your homepage feed. Posts from this topic will be added to your daily email digest and your homepage feed. Posts from this topic will be added to your daily email digest and your homepage feed. A free daily digest of the news that matters most. The Verge is a part of PMX Global, LLC, a subsidiary of Penske Media Corporation. © 2026 VM Publishing, LLC. All rights reserved. Sign in to see your notifications or create an account to join the conversation.