I was a Samaritan – I love Samaritans. But for the sake of all who take those calls, it must change course | Peter Ormerod
The article discusses the changes being made to the Samaritans charity, which provides emotional support to those in distress. The author, a former Samaritan volunteer, expresses concern that the planned changes, including the closure of branches and the shift to a "regional hub" model with some volunteers working from home, will be detrimental to both the volunteers and the people seeking help. The author highlights the importance of the Samaritans' physical presence in communities, with the "modest row of houses" and the lit-up word "Samaritans" serving as a beacon of hope for those in need. The author's personal experience as a volunteer has had a profound impact, and they believe the proposed changes will negatively affect the charity's ability to provide the necessary support to the desperate people who reach out for help.
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