Salesforce announces Agentforce 360 as enterprise AI competition heats up

Salesforce has announced an enhanced version of its Agentforce platform, aimed at enabling enterprises to develop and deploy AI agents. The new Agentforce 360 offers a range of features, including pre-built conversational interfaces, automated workflows, and integration with Salesforce's broader ecosystem. The move comes as the enterprise AI market continues to grow, with companies increasingly looking to leverage AI-powered solutions to improve customer engagement, streamline operations, and drive business outcomes. Salesforce's announcement positions the company as a key player in this space, as it seeks to compete with other prominent AI platforms and solutions. The upgraded Agentforce 360 platform is designed to provide enterprises with a comprehensive suite of tools and capabilities to build and deploy AI agents, leveraging Salesforce's expertise in customer relationship management and AI. The announcement highlights the company's commitment to delivering innovative solutions that address the evolving needs of its enterprise customers.