Technology9/22/2025Bloomberg

SingTel Faces Another Optus Crisis With Fatal Network Outage

SingTel Faces Another Optus Crisis With Fatal Network Outage

SingTel, the Singaporean telecommunications company, is facing a new crisis at its Australian subsidiary Optus. The Australian government has launched an investigation into a network outage that affected emergency call services, leading to multiple fatalities. The outage, which lasted for several hours, prevented some Australians from being able to reach emergency services when they needed to. This has raised serious concerns about the reliability and resilience of Optus's network infrastructure. The incident is a significant setback for SingTel, which has been working to improve Optus's performance and reputation after a series of previous issues. The company will need to cooperate fully with the government's investigation and take immediate steps to address the underlying problems that led to the outage. The impact on SingTel's reputation and financial performance remains to be seen, but the company will need to act quickly and decisively to regain the trust of its customers and the Australian public.

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