Uber Eats is adding AI to menus, food photos, and reviews

Uber Eats is implementing new AI features to enhance its platform for both businesses and customers. The features include: 1. AI-generated menu item descriptions and customer review summaries to help businesses better communicate with customers. 2. AI-powered editing of low-quality food images on menus, including the ability to generate or manipulate images of the food itself. 3. An option for customers to upload their own photos of their orders when leaving reviews, with the potential to earn Uber in-app credits. 4. A Live Order Chat feature that allows businesses to communicate with customers directly to address any order-related issues before delivery. These features aim to improve the overall ordering experience, but the reliability and accuracy of the AI-generated content remain to be seen. The article cautions that the use of generative AI in this context can be unpredictable, and it will be important to monitor how these tools perform in practice.