Private Internet Access VPN review: Both more and less than a budget VPN

Here is a 200-word summary of the news article: The article reviews Private Internet Access (PIA), a popular budget VPN service owned by Kape Technologies. While PIA used to be considered one of the better VPNs, the reviewer found several issues with it during testing. The main problem is PIA's inconsistent download speeds and high latency, with speeds sometimes dropping significantly. The reviewer encountered frequent connection drops and dead ends in the user interface across different platforms. PIA's desktop and mobile apps also feel designed for mobile rather than desktop use. On the positive side, PIA uses secure VPN protocols like OpenVPN and WireGuard, passed all leak tests, and has a clear no-logging policy backed by audits. Its pricing is very competitive, especially the long-term plans. PIA also offers features like a kill switch, ad blocker, and split tunneling. However, the reviewer struggled to reliably change Netflix libraries using PIA, and found its customer support to be slow and sometimes unhelpful. Overall, the reviewer concludes that while PIA is a decent budget option, its inconsistent performance and user experience issues make it hard to recommend over top-tier VPNs at the moment.