Scammers Are Using Fake Reviews to Extort Small Businesses

The article discusses a growing issue of scammers targeting small businesses with fake negative reviews on Google Maps. These scammers are then extorting the businesses, demanding payment to remove the false reviews. The article cites examples of various small businesses, such as movers and roofing companies, being hit with one-star reviews on Google Maps, despite providing good service. The scammers then contact the businesses, offering to remove the negative reviews in exchange for a payment, typically ranging from $75 to $1,000. Small business owners are struggling to deal with this issue, as the fake reviews can significantly impact their online reputation and customer trust. Google has acknowledged the problem and is working to improve its systems to detect and remove such fraudulent reviews, but the issue remains a persistent challenge for many businesses. The article emphasizes the importance for small businesses to be vigilant and proactively monitor their online reviews, as well as the need for stronger measures from platforms like Google to combat this type of scam effectively.