Your Windows 11 PC hangs at shutdown? Adobe may be at fault

The article discusses an issue where some Windows 11 users are experiencing their PCs hanging during the shutdown process. The cause of this problem is attributed to a program called LogTransport2.exe, which is bundled with Adobe's Creative Cloud applications. This program is responsible for transmitting data about the user back to Adobe, and if it is still communicating with Adobe's servers during the shutdown process, it can stall the process. The article provides a step-by-step guide on how to fix the issue by logging into the user's Adobe account, navigating to the Data and Privacy settings, and unchecking the boxes for sharing. This action stops the telemetry data from being transmitted, which in turn, quiets the LogTransport2.exe activity, allowing the PC to shut down without interruption. The article also suggests that Adobe could do more to address this problem, such as making data sharing an opt-in feature rather than an opt-out one, and providing more transparent communication about the data-sharing practices within the Creative Cloud app.