Technology6/24/2026•CNET

Whoops! Microsoft Outlook Mac Update Removes Email Conversation History - CNET

Whoops! Microsoft Outlook Mac Update Removes Email Conversation History - CNET

Our gifting experts are obsessively searching for holiday gifts that are unique, thoughtful and suitable for any budget. Our expert, award-winning staff selects the products we cover and rigorously researches and tests our top picks. If you buy through our links, we may earn a commission. While there's no official fix from Microsoft, there is a workaround. After updating Outlook for Mac, users can no longer view the original message thread when replying to an email. When replying to an email, it’s often helpful to include the conversation history for context. But Mac users who updated Microsoft Outlook to its newest version just lost that feature. The problem was introduced in version 16.110, build 26061317, which launched on June 16. Before the update, when Outlook for Mac users replied to an email, they could see the original message thread. According to technology news publication The Register, after the update, this was no longer the case. The area where a response is composed is now left blank, no longer showing the original email. A moderator labeled as Microsoft external staff posted about the problem on Microsoft Learn, Microsoft’s official technical documentation and learn

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