Optus CEO Pledges to Make Changes After Emergency Call Failure

Optus, one of Australia's largest telecommunications companies, is facing a crisis after a technical failure that disrupted emergency calls, resulting in at least two reported deaths. Chief Executive Officer Stephen Rue has pledged to implement any recommendations from an independent review of the incident. The outage, which occurred over the weekend, impacted the ability of some Optus customers to access emergency services through the 000 number. Rue acknowledged the seriousness of the issue and expressed the company's commitment to addressing the problem and ensuring the reliability of its emergency call services. The independent review will investigate the root cause of the technical failure and recommend measures to prevent similar incidents in the future. Optus has stated that it will fully cooperate with the review and implement any necessary changes to its systems and processes to enhance the safety and security of its customers. The company's prompt response and pledge to make changes demonstrate its recognition of the gravity of the situation and its determination to regain the trust of the Australian public.