Technology9/25/2025ZDNet

35 million Prime customers are due class action payment from Amazon - here's how much you can get

35 million Prime customers are due class action payment from Amazon - here's how much you can get

Amazon Faces Class Action Lawsuit over Prime Subscriptions According to the Federal Trade Commission (FTC), Amazon has been accused of deceiving customers into signing up for Prime subscriptions and making it challenging to cancel them. As a result, the company faces a class action lawsuit involving an estimated 35 million affected customers. The FTC alleges that Amazon used various tactics, such as manipulative user interfaces and confusing cancel processes, to enroll customers in Prime memberships without their full understanding or consent. This practice is considered a violation of consumer protection laws. If the lawsuit is successful, eligible Prime customers may be entitled to a payout. However, the exact amount has not been specified, as it will depend on the outcome of the legal proceedings and the number of affected individuals who file a claim. The case highlights ongoing concerns about deceptive business practices in the digital age and the importance of transparency and consumer choice when it comes to subscription services.

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