Consumer Reports slams Microsoft for Windows 10 mess, urges extension of free updates

Consumer Reports, a prominent consumer advocacy organization, has strongly criticized Microsoft's decision to discontinue support for Windows 10 on older PCs. The organization argues that Microsoft's move to end support for some Windows users did not provide adequate notice, leaving many consumers in a difficult situation. The article states that Microsoft announced its intention to discontinue support for Windows 10 on certain older PCs four years ago. However, Consumer Reports believes this was not enough time for consumers to prepare for the changes. The organization is urging Microsoft to extend the free updates for Windows 10, allowing users with older PCs to continue receiving critical security and software updates. The article highlights the importance of providing consumers with sufficient notice and support when it comes to major software changes, particularly for an operating system as widely used as Windows 10. Consumer Reports' criticism of Microsoft's actions reflects the organization's commitment to protecting the rights and interests of consumers.