Lyft to Tell Drivers If Riders Tip, Are on Time Before Matching
Lyft, the ride-sharing company, is testing a new feature that will provide drivers with additional information about their potential passengers. This feature will allow drivers to see how often a rider tips and how punctual they are before accepting the ride request. The goal of this feature is to help drivers make more informed decisions about which trips are worth their time. By knowing a rider's tipping and punctuality history, drivers can prioritize rides that are more likely to be profitable and efficient. This move by Lyft is seen as a response to concerns raised by drivers about the need for more transparency and control over the ride-matching process. The company hopes that this new feature will improve the overall experience for both drivers and passengers, leading to higher satisfaction and retention rates.
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