Otter.ai Sued for Allegedly Recording Work Calls Without Consent

Otter.ai, a popular transcription and note-taking app, has been sued in California for allegedly recording work calls without users' consent. The lawsuit claims that the app is secretly recording private conversations and using the recordings to train its artificial intelligence (AI) algorithms, without obtaining proper authorization from participants. The suit alleges that Otter.ai's conduct violates California's Invasion of Privacy Act, which prohibits the recording of confidential communications without the consent of all parties involved. The plaintiffs, who are seeking class-action status, argue that the app's actions have caused them to suffer financial and emotional distress, as well as a breach of their privacy rights. Otter.ai has not yet responded to the lawsuit, but the company has previously stated that it takes privacy and security seriously. The outcome of this case could have significant implications for the use of AI-powered transcription services and the legal boundaries around obtaining consent for data collection.