Kayak launches an ‘AI Mode’ for travel questions, search, and bookings

Kayak, a popular travel search engine, has introduced an "AI Mode" feature to its platform. This new capability allows users to research, plan, and book their trips through an integrated chatbot powered by artificial intelligence (AI). The AI Mode enables travelers to ask questions, search for destinations, and complete booking transactions directly within the Kayak app or website. This feature is designed to enhance the user experience by providing personalized recommendations and streamlining the travel planning process. Kayak's AI-powered chatbot can assist users with various travel-related tasks, such as suggesting destinations based on preferences, providing information on flights, hotels, and activities, and even completing bookings on the user's behalf. The integration of AI technology into Kayak's platform aims to make the travel planning experience more efficient and tailored to individual needs. This move by Kayak reflects the growing trend of incorporating AI-driven features in the travel industry to improve customer service and decision-making.