Telstra must ‘face the music’, Anika Wells says – as it happened

Get our breaking news email, free app or daily news podcast The communications minister, Anika Wells, is speaking about the Telstra outage, saying the company has provided formal notice to the triple-zero custodian that the outage has been fully resolved. She said all welfare checks that Telstra referred to the state emergency services have been completed, and there were “no adverse outcomes” linked to those efforts. “That is a huge relief to all Australians. I want to thank those who provided support to those seven individual who did need assistance,” Wells said. “Their quick and diligent work on this occasion may well have saved lives.” She then moved to terse words for Telstra, saying: double quotation markThe last few days have been really difficult for many Australians and now that Telstra has resolved its outage, it is time for Telstra to face the music. Telstra has a lot of questions to answer … Telstra has held special trust from Australians. It has been respected as the premium service. It is an iconic company. It has a rich history. But that trust really stands in peril today. It is going to take Telstra a lot of time and a lot of work to rebuild that trust