DOJ Sues Uber Over Allegations of Refusing Service to Disabled Customers

The U.S. Department of Justice (DOJ) has filed a lawsuit against Uber, alleging that the ride-sharing company has repeatedly refused to provide services to passengers with disabilities. This is the second time in four years that the DOJ has taken legal action against Uber for its treatment of disabled customers. The lawsuit claims that Uber has violated the Americans with Disabilities Act (ADA) by failing to accommodate passengers who require service animals or additional assistance. The DOJ alleges that Uber has charged passengers with disabilities unnecessary fees and, in some cases, denied them rides altogether. The lawsuit seeks to compel Uber to modify its policies and practices to ensure equal access for passengers with disabilities. It also seeks monetary damages for those who have been affected by Uber's alleged discriminatory actions. The case highlights the ongoing challenges faced by individuals with disabilities in accessing transportation services and the importance of enforcing laws that protect their rights.