Here’s what to know about Spirit Airlines shutting down — and what to do if you had a flight with the airline | CNN

Chris Dell had already paid to go on a cruise next month with her two daughters when she woke up shocked Saturday to learn Spirit Airlines, which they were set to fly with for the trip, had shut down without prior notice. She rushed to the nearest airport, Hartsfield-Jackson Atlanta International, to find alternative flights, but without a refund for her Spirit tickets so far, she’d have to pay more money out of pocket, she said. When Dell called Spirit’s customer service, the line “hangs straight up … you can’t get anybody,” she said. “I’m upset,” Dell said. “And then it makes me nervous because I have already paid money to go on a cruise … I can’t let that go to waste. And then I don’t want to drive all the way to Miami. That’s like ten hours. It’s only me and my two kids. This is why we’re flying.” Saturday’s shutdown of Spirit Airlines has stranded thousands of passengers nationwide. The company canceled all flights, halted customer service and told travelers not to come to the airport. Dell is one of thousands of frustrated Spirit customers who have been forced to change travel plans — or were left stranded — as the airline ceased operat