Technology9/17/2025ZDNet

Consumer Reports calls Microsoft 'hypocritical' for stranding millions of Windows 10 PCs

Consumer Reports calls Microsoft 'hypocritical' for stranding millions of Windows 10 PCs

Consumer Reports has criticized Microsoft for its decision to discontinue support for certain Windows 10 PCs, citing it as "hypocritical." The organization argues that Microsoft's move will strand millions of users with older hardware, leaving them without security updates and potentially exposing them to cyber threats. According to the report, Microsoft announced its intention to end support for these PCs four years ago, which Consumer Reports deems as insufficient notice. The consumer rights group believes that Microsoft should have provided more time for users to upgrade or replace their devices, especially given the financial implications for those with limited resources. The article highlights the concern that this decision by Microsoft may disproportionately impact vulnerable populations, potentially widening the digital divide. Consumer Reports has called on Microsoft to reconsider its stance and provide longer-term support for the affected devices, ensuring that users are not left behind due to their hardware limitations.

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