Technology8/1/2025β€’ZDNet

These jobs face the highest risk of AI takeover, according to Microsoft

These jobs face the highest risk of AI takeover, according to Microsoft

According to a study by Microsoft, some jobs are at a higher risk of being taken over by artificial intelligence (AI) than others. The analysis suggests that administrative and clerical roles, as well as certain types of customer service jobs, are among the most vulnerable to automation. The report indicates that tasks involving repetitive, rule-based work are more likely to be automated, while jobs requiring more complex problem-solving, creativity, and human interaction are less susceptible to AI replacement. However, the study also acknowledges that technological advancements may continue to expand the capabilities of AI, potentially affecting a wider range of occupations in the future. It's important to note that this assessment is not a definitive prediction, and the actual impact of AI on the job market will depend on various factors, including the pace of technological progress, economic and regulatory changes, and the ability of workers to adapt and acquire new skills.

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