Gaming7/28/2025Polygon

Visa and Mastercard are getting overwhelmed by gamer fury over censorship

Visa and Mastercard are getting overwhelmed by gamer fury over censorship

Here is a 188-word summary of the news article: Gamers are organizing a campaign against payment processors Visa and Mastercard, whom they believe are responsible for the crackdown on adult games on platforms like Steam and itch.io. Irate fans are flooding Visa and Mastercard's communication lines through emails and phone calls, hoping to disrupt their operations and force them to address the issue. The payment processors have vague rules around adult content, and their decisions to restrict certain games have impacted a wider audience beyond just sex game enthusiasts. Gamers are using tactics like hanging on call lines and sending pre-written emails to executives to voice their concerns. While the activist group Collective Shout claims it only petitioned itch.io to remove games with sexualized violence, the platform has taken a broader approach, deindexing all adult-themed games, including some with LGBTQ themes. The gamers' strategy is multifaceted, aiming to overwhelm customer service and force the payment processors to take the issue seriously. They are maintaining a cordial tone, especially towards lower-level employees, to get the attention of decision-makers.

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