Asda worker praised for helping woman who left home without carer

An Asda worker has been praised for helping a woman had decided to "brave it" and shop without her carer who was away. Phil Snow-Griffiths immediately stepped in to help the elderly customer, who does not want to be named, at the Asda Birchwood store in Warrington. The 23-year-old said the woman was planning to get the bus home. But "Phil wouldn't have any of it", Asda said, and instead he helped her through the checkout, got her a seat and arranged a taxi for her. The worker noticed the woman struggling trying to balance a pack of 24 soft drink cans on her walking frame at a supermarket checkout. Snow-Griffiths, who is produce team leader, said: "She had trouble walking, so would have really struggled. "It wouldn't have been safe to have the items balanced on her walking frame. "I made sure I got all the shopping in the taxi for her before it left." He said the customer was hugely appreciative. "She was very grateful, but I am always happy to help and support whenever and wherever I can," he added. His actions received a lot of praise on Facebook, with one poster saying: "your mother must be proud of you". Another said: "What a lovely young man, keep up the amazing work Phil, you

Jun 19, 2026 → Jun 19, 2026