This article was published on April 30, 2026 The AGCM accepted binding commitments from all three chatbot providers, establishing a concrete benchmark for what ‘adequate’ hallucination transparency must look like in practice, and a 120-day compliance window before potential fines. Italy’s competition and consumer protection authority, the AGCM, has closed its investigations into three AI chatbot providers, China’s DeepSeek, France’s Mistral AI, and Turkey’s Scaleup Yazilim (operator of Nova AI), after each company agreed to binding commitments designed to improve how users are warned about the risk of AI hallucinations. The closures were published in the AGCM’s official bulletin. The three cases, PS12942 (DeepSeek), PS12968 (Mistral Le Chat), and PS12973 (Nova AI), were each opened on the basis that the companies’ AI chatbots had failed to inform users clearly, immediately, and intelligibly that their AI systems could generate inaccurate, misleading, or entirely fabricated content. That failure, in the AGCM’s view, constituted a potentially unfair commercial practice under Articles 20, 21, and 22 of Italy’s Consumer Code, because it prevented users from making informed decisions ab
Apr 30, 2026 → Apr 30, 2026
This article was published on April 30, 2026 The AGCM accepted binding commitments from all three chatbot providers, establishing a concrete benchmark for what ‘adequate’ hallucination transparency must look like in practice, and a 120-day…
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This article was published on April 30, 2026 The AGCM accepted binding commitments from all three chatbot providers, establishing a concrete benchmark for what ‘adequate’ hallucination transparency must look like in…
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This article was published on April 30, 2026 The AGCM accepted binding commitments from all three chatbot providers, establishing a concrete benchmark for what ‘adequate’ hallucination transparency must look like in practice, and a 120-day…
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