'My Son's Baby Pictures, Gone' — Microsoft Deletes User's 25-Year-Old Account After It Was Hacked

A Microsoft user has lost all of his digital belongings after his account was deleted by the tech giant. A viral post from a gamer known as Joshua Khane has been making the rounds on social media after he put Microsoft on blast. The user noted that his account had been compromised, and after reaching out to Microsoft for help, things actually got worse. Instead of giving Khane his account back, Microsoft deleted everything, even after verfiying that he was the true owner. Not only did Khane lose 25 years' worth of video games, he also lost everything that was backed up in Microsoft's cloud storage service, OneDrive. He claims that he lost his son's baby pictures in the process and expressed bitter outrage over the entire situtation. Khane did admit that he could've locked his account down better, but ultimately wished that Microsoft provided better customer service to help him regain his account rather than nuke it from existence. Microsoft DELETED my account AND OneDrive!!?? After ACKNOWLEDGING that I’m the owner of the account and that it was compromised??? 25 fucking years of data, thousands of euros spended on games?? My son’s baby pictures? GONE!All because MICROSOFT couldn’t

Jul 14, 2026 → Jul 14, 2026