← All storiesTechnologyDeveloping story Ordering with the Starbucks ChatGPT app was a true coffee nightmare
Posts from this topic will be added to your daily email digest and your homepage feed. Posts from this topic will be added to your daily email digest and your homepage feed. Posts from this topic will be added to your daily email digest and your homepage feed. Ordering coffee is easy. Besting the Starbucks app with AI chat is going to be very, very hard. Ordering coffee is easy. Besting the Starbucks app with AI chat is going to be very, very hard. Posts from this author will be added to your daily email digest and your homepage feed. Posts from this author will be added to your daily email digest and your homepage feed. Venti iced coffee, light skim milk. That’s what I get at Starbucks. It is what I have gotten at Starbucks every time I’ve been to Starbucks for as long as I can remember, other than a brief love affair with the caffe misto a few years ago. In person, my brain barely needs to activate to say the words aloud; in the app, it’s four taps and I’m ready to go. My first time ordering Starbucks through its new ChatGPT integration, which launched last week, was comparatively a complete mess. Getting started is easy enough, if not exactly obvious: Just open ChatGPT and type

Apr 21, 2026
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