Verizon’s ‘software issue’ has disconnected many wireless customers across the US
Verizon, a major US wireless provider, is experiencing a widespread network outage affecting many of its customers across the country. The company has confirmed the issue, citing a "software issue" that has disrupted wireless service, preventing customers from making or receiving calls for several hours. The outage was first reported on Saturday afternoon, with DownDetector's tracker showing over 20,000 reports of the issue at its peak. The outage map indicates hotspots in various cities, though Verizon has not provided details on the specific areas affected. Verizon's customer support has acknowledged the problem and stated that the company's engineers are working to identify and resolve the issue as quickly as possible. The company has apologized for the inconvenience and is providing updates on the status of the service through their website.
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