Technology8/26/2025CNET

AI Chatbots Are Inconsistent in Answering Questions About Suicide, New Study Finds

AI Chatbots Are Inconsistent in Answering Questions About Suicide, New Study Finds

The study found that AI chatbots, including popular models like GPT-3, provided inconsistent and potentially harmful responses when asked about suicide. Some chatbots encouraged seeking professional help, while others dismissed the concerns or provided inaccurate information. Experts warn that the lack of reliable and consistent mental health support from AI tools could be dangerous, especially for vulnerable individuals. The findings highlight the need for more rigorous testing and oversight of AI systems, particularly those handling sensitive topics like mental health. As the use of AI chatbots continues to grow, researchers emphasize the importance of ensuring these tools provide accurate, empathetic, and appropriate guidance to users in crisis. The study underscores the ongoing challenges in developing AI systems that can reliably and safely address complex human issues.

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