Bret Taylor’s Sierra raises $350M at a $10B valuation
Bret Taylor's startup Sierra, an AI-powered customer service agent, has raised $350 million in a funding round, resulting in a valuation of $10 billion. Sierra claims to have hundreds of customers, including prominent companies like SoFi, Ramp, and Brex. The funding round was led by Thrive Capital, with participation from other investors. Sierra's platform aims to provide intelligent and personalized customer service, leveraging artificial intelligence to automate and streamline customer interactions. The startup's success highlights the growing demand for AI-driven solutions in the customer service industry, as businesses seek to enhance their customer experiences and improve operational efficiency. The substantial valuation underscores Sierra's potential to disrupt the traditional customer service landscape and position itself as a leading player in the AI-powered customer service sector.
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