How a 16-year-old company is easing small businesses into AI

The article discusses how a 16-year-old company, Anthropic, is helping small businesses adopt artificial intelligence (AI) technology. Despite the ongoing debate about whether AI is a bubble, the company has found that it can help small businesses save money. Anthropic has taken a cautious approach to AI adoption, aiming to ease small businesses into the technology. The company's CEO, Dario Amodei, emphasizes the importance of understanding the limitations and potential risks of AI before implementing it. Anthropic provides tools and guidance to help small businesses assess their needs, identify appropriate AI solutions, and integrate the technology into their operations. The article highlights how some small businesses have already seen tangible benefits from using Anthropic's services, such as streamlining customer service and automating repetitive tasks. However, the company also acknowledges the need for ongoing monitoring and adjustment to ensure the technology is used effectively and responsibly. Overall, the article presents Anthropic as a company that is taking a measured and thoughtful approach to helping small businesses navigate the adoption of AI, with the goal of unlocking the technology's potential while mitigating its risks.